Increasingly stringent security requirements continue to degrade the airlines’ ability to operate efficiently and cost effectively.  Security rules now restrict passengers from carrying most liquids in their carry-on baggage, drastically increasing the amount of checked luggage on every flight.  These changes have caused airlines to search for new ways to create loading efficiency and reduce costs.  One creative solution is the use of off-site baggage concierge services.  These services provide luggage pick up and delivery services for passengers at their homes, offices and hotels.  In addition to bringing new efficiency to the airline operation, these services provide a very valuable advantage to the passenger.  Passengers no longer have to worry about baggage check in when they arrive at the airport, they have the ability to have their luggage picked up days in advance and can be confident that it will be at their destination when they arrive.

Positive control of baggage and chain of custody is one of the most important aspects of successfully operating a baggage concierge service.  AirIT has created BOSS™, or Baggage Off-Site Secure to fill this very critical role in the offsite baggage pick up and delivery service.  This process begins by the off-site baggage agent applying a bar code equipped luggage tag to the passengers’ baggage.  This bar code is then scanned throughout the transportation process at specific points.  This data is transferred automatically to an archived table that can provide irrefutable information regarding the bags journey from the passenger to the TSA and ultimately to the airline.

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